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Cancellation Refund Policy

Cancellation & Refund Policy

We thank you and appreciate your service or product purchase with us on our Website www.saidigitalfiling.com (hereinafter referred to as “saidigitalfiling”). Please read this policy and the saidigitalfiling terms and conditions carefully as they will give you important information and guidelines about your rights and obligations as our customer, with respect to any purchase or service we provide to you.

Sai Digital Filing believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to us and we have initiated the process.
  • No cancellations are entertained for those services that the saidigitalfiling.com team has obtained on special occasions like Diwali, Navratri and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • In case of complaints regarding services please refer the issue to us.

We make every effort to provide the service to you as per the specifications and timelines mentioned against each service or product purchased by you from saidigitalfiling, however if, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:

The Refund shall be only considered in the event there is a clear, visible deficiency with the services or product purchased from saidigitalfiling.

In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or on us on saidigitalfiling.

Refund requests shall not be entertained after the work has been shared with you in the event of change of mind. However, we shall give you the option of using the amount paid for by you, for an alternative service in saidigitalfiling amounting to the same value and the said amount could be applied in part or whole towards the said new service.

Refund request can be initiated through saidigitalfiling@gmail.com or create a refund request ticket. All refund requests must be made within 60 days of purchase. We will process your request within 15 to 20 business days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.